To track your order, simply log in to your account on our website and navigate to the "Orders" section. You will see the status of your order and a tracking number provided by our shipping carrier. Click on the tracking number to view the status of your shipment and estimated delivery date. If you have any questions or concerns about tracking your order, please don't hesitate to contact our customer service team.
Yes, you may be able to cancel or change your order after it has been placed. Please contact our customer service team as soon as possible with your order details and we will do our best to accommodate your request. However, please note that if your order has already been shipped, we may not be able to make any changes or cancellations.
Absolutely! Once your order has been dispatched, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this tracking number to track your shipment and stay up-to-date on its delivery status. We work with reliable shipping partners to ensure your order is delivered to you safely and on time.
Our return policy is hassle-free and allows for returns within 30 days of delivery. If for any reason you are not completely satisfied with your purchase, simply contact us and we will provide you with a return label. Once we receive the returned item in its original condition, we will issue a refund. We strive for 100% customer satisfaction and want you to be happy with your purchase.
We understand that you are eager to receive your furniture purchase as soon as possible, and we strive to make the delivery process as efficient as possible. Generally, it takes up to 4 business days for your furniture to be delivered, but please keep in mind that some items may take longer. We will keep you informed throughout the delivery process, and you can always track the status of your order on our website. If you have any concerns or questions about your delivery, please don't hesitate to reach out to our customer service team.
Caring for and maintaining your furniture will help it last longer and look its best. Specific care instructions may vary depending on the type of furniture, but here are some general tips:
- Dust regularly with a soft cloth or vacuum attachment to prevent dirt and grime buildup.
- Avoid placing furniture in direct sunlight, as it can cause fading and damage.
- Use coasters or placemats to prevent scratches and stains on surfaces.
- Clean up spills and stains immediately with a clean, damp cloth.
- Avoid using harsh chemicals or abrasive materials on furniture, as they can cause damage.
- For wood furniture, use a wood cleaner and polish regularly to maintain its shine and prevent drying and cracking.
- For upholstered furniture, vacuum and spot clean regularly and have it professionally cleaned every 1-2 years.
Following these care instructions can help keep your furniture looking great for years to come.
At this time, we do not offer assembly or installation services. However, we provide detailed instruction leaflets and videos for our products to make the assembly process as easy as possible. If you have any questions or concerns about assembly, please do not hesitate to contact our customer service team.
We accept various payment methods including major credit cards such as Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal and other third-party payment providers for your convenience.